ManovarConnect
ManovarConnect modernises service operations by bringing tickets, workflows, licenses, SLAs, and knowledge into a single, governed system. Teams can configure processes for Incidents, Service Requests, Releases, Changes, Problem, and Task management, with flexible routing and approvals, structured templates, and end-to-end tracking.
AI assists service teams with smart prioritisation, duplicate detection, suggested responses, and contextual related-article recommendations, reducing triage time and improving resolution quality.
Key Capabilities
1. Unified workbench for tickets (Incidents, Requests, Changes, Problems, Tasks)
2. Workflow configuration (routing, approvals, escalations, timers)
3. Knowledge management with contextual suggestions
4. License management & service operations support (with governance and tracking)
5. SLA tracking, reporting, and audit logs
6. AI assistance for faster triage and resolution
Key Features
Automated Loan Processing
Automated loan processing, risk assessment tools, flexible repayment options, integrated reporting.
Benefits
Faster loan processing times, reduced risk, improved borrower experience, comprehensive oversight.
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